26 Mar, 2020

Our Promise during COVID-19

Our Promise

It's distressing to hear the impact COVID-19 is having across the nation and while there's uncertainty with the world around us, you can be certain that we'll always be here to provide support to you and your business. It's business as usual for the team at Nodifi and we are here to provide the same level of service our partners know and love.

While it's still unclear what the days, weeks and months will bring, we want to assure you that we will continue to do what we do best, with whatever is put in front of us. That's our commitment to you, your business and your loved ones - we are all in this together.

Lender Policies and Financial Hardship

With lender policies changing day by day, it's important to be across these changes to ensure yours and your customers’ expectations are met. We are committed at staying on top of these and we will continue to communicate accordingly as soon as we become aware.

Financial hardship is also something to be wary of in particular when your customers reach out for support. Rest assured lenders have put measures in place to support those impacted and even have dedicated consultants to deal with those enquiries.

To assist you we've put together a list of lenders and links to their respective support service.

ANZ
anz.com.au/promo/covid-19/

Angle Finance / Axsesstoday
Call 1300 586 936 or email enquiries@anglefinance.com.au

Capital Finance
capitalfinance.com.au/defer-your-equipment-finance-payments

CommBank
commbank.com.au/latest/coronavirus 

Firstmac
Call 13 12 20

Get Capital
Email customercare@getcapital.com.au

Latitude
latitudefinancial.com.au/hardship/

Liberty
Call 13 11 33

Macquarie
macquarie.com/au/financial-hardship

Metro Finance
Call 1300 362 627

NAB
nab.com.au/nab-ceo-letter-covid19.pdf

Now Finance
nowfinance.com.au/contact-us

Pepper
pepper.com.au/covid19

Prospa
prospa.com/contact-us

Thorn
Email covid19responseteam@tbf.com.au

Westpac
westpac.com.au/help/disaster-relief/coronavirus/

WISR
Email contact@wisr.com.au 

If a lender is not listed, simply contact them directly using their standard contact methods.

We will continue to provide updates as we become aware. If you need any support during this period, please don't hesitate to get in touch.

info@nodifi.com.au
1300 769 416

Stay safe and best wishes.



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